ZendeskBackup and restore your Zendesk configuration
This article highlights the importance of having a backup and restore plan for Zendesk configurations, as customer support needs and Zendesk setups evolve. Expert Craig Stoss examines the existing manual and automatic solutions and the advantages they present in providing you with robust backup and restore capabilities.
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DevOpsNavigating DevOps in IT management without overreaching - a balancing act
Incorporating DevOps into IT management is a must. DevOps is not just about tools but requires a culture of teamwork, innovation, and continuous improvement. Learn how to get started on your IT team's DevOps journey with manageable steps, and you will gain improved collaboration, continuous innovation, enhanced application quality, and reduced time to market.
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