ZendeskAdvanced dynamic dates and time zone adjustments in Zendesk
Create advanced and relative dates that can be added to any macro, trigger or automation to take your CX to the next level.
ZendeskUsing dynamic dates to revolutionise Zendesk macros and business rules
Learn how to utilise dynamic dates in Zendesk to save your agents time and stress calculating dates.
SalesforceNow Live: SaltoLeap for Salesforce!
SaltoLeap for Salesforce is a learning platform that’s packed with carefully crafted—yet completely free—video courses and resources designed to accelerate your Salesforce DevOps career.
ZendeskZendesk Guide—an introduction for admins
Learn the basic building blocks of Zendesk Guide to get the absolute most out of it and save your agents and customers time.
JiraThe End of Jira Server: What it means for your organization and how to prepare
Reviewing alternatives to Atlassian server products as support ends in 2024. Options include staying with the server, upgrading to Data Center, or migrating to the cloud.
NetSuite8 Common mistakes made when creating a new NetSuite subsidiary
Learn the best practices for creating a new NetSuite subsidiary and avoid common mistakes. Make sure to select the correct functional currency, review user roles, consider the impact on existing development, and more.
ZendeskManaging Zendesk Guide like a pro
Creating a Guide article is not difficult but making it easy to find, manage and update requires some admin knowledge.
