Sort by Topics, Resources

All your business app configuration essentials in one place

Learn from the experts.
Select an application to get started.

NetSuite

Salesforce

Jira

Zendesk

Okta

Upcoming Events

Virtual

Someone Broke My Jira Project!

On-Demand

Watch Now

Virtual

CPQ Deployments: From Zero to Hero

On-Demand

Watch Now

Virtual

Beyond the buzz: 3 CX challenges AI can help solve today

Dec 6

Virtual

Harnessing the Power of DevOps and AI in NetSuite Configuration

Dec 11

RECENT TUTORIAL

Browse more tutorials

ARTICLES

Up-to-date knowledge on  business systems configurations

GUIDES

Long-form pieces about key topics

INTERVIEWS

Industry experts share their insights and advice

TUTORIALS

Take your skills to the next level

WEBINARS

In-depth discussions about pain points and solutions

CUSTOMER STORIES

Success stories from our customers

Articles

All Articles

Articles

3 secrets to making your Zendesk knowledge base more effective

Craig Stoss

November 21, 2023

Articles

Crafting Successful Salesforce Flows–Insights from a Flow Fanatic

Dee Hamori

November 14, 2023

Articles

8 Common mistakes made when building saved searches in NetSuite

Sonny Spencer, BFP, ACA

November 13, 2023

Articles

Top Use Cases for Jira Automation Rules: Real-World Examples

Gal Fatal

November 13, 2023

Articles

Elevating Jira Mastery: Introducing SaltoLeap

Baptiste Pouilloux

November 9, 2023

Articles

Meet Salto, a DevOps platform for Okta configuration

Anna Filippov

November 7, 2023

Articles

8 Common mistakes made when working with NetSuite Workflows

Sonny Spencer, BFP, ACA

November 6, 2023

Articles

Salesforce Data as Metadata Part 2 – Deploying with SFDMU

Matt Grimwade

October 31, 2023

Articles

Simplifying Jira Tasks with CLI: Practical Use Cases and Tips

Gal Fatal

October 31, 2023

Articles

Salesforce Data as Metadata Part 1 - Configurable Solutions

Matt Grimwade

October 30, 2023

Articles

Why Your ScriptRunner Scripts Deserve Code Treatment

Lior Neudorfer

October 29, 2023

Articles

Simplifying Jira Tasks: Review of automation apps and tools

Gal Fatal

October 26, 2023

Articles

NaCl: Bringing AI to cloud application configurations

Rami Tamir

October 23, 2023

Articles

Working with suspended tickets in Zendesk

Jude Kriwald

October 17, 2023

Articles

Salto AI: the future of business application configuration

Lior Neudorfer

October 5, 2023

Articles

How to build your skills as a Zendesk admin organically

Jude Kriwald

October 3, 2023

Articles

9 Common mistakes made when working with NetSuite CSV imports

Sonny Spencer, BFP, ACA

September 28, 2023

Articles

How to format dynamic dates for your Zendesk macros and business rules

Jude Kriwald

September 26, 2023

Articles

Advanced dynamic dates and time zone adjustments in Zendesk

Jude Kriwald

September 19, 2023

Articles

Using dynamic dates to revolutionise Zendesk macros and business rules

Jude Kriwald

September 12, 2023

Articles

Now Live: SaltoLeap for Salesforce!

Pablo Gonzalez

September 5, 2023

Articles

Zendesk Guide—an introduction for admins

Jude Kriwald

September 5, 2023

Articles

The End of Jira Server: What it means for your organization and how to prepare

Gal Fatal

September 4, 2023

Articles

8 Common mistakes made when creating a new NetSuite subsidiary

Sonny Spencer, BFP, ACA

September 4, 2023

Articles

Managing Zendesk Guide like a pro

Jude Kriwald

August 29, 2023

Guides

All Guides

Guides

What is DevOps?—business systems edition

Knuckles

August 16, 2023

Guides

7 Zendesk configuration mistakes even smart teams make

Knuckles

August 7, 2023

Guides

Battling technical debt in Jira—a guide

Anna Filippov

July 24, 2023

Guides

What is CI/CD and why does it matter for business systems professionals?

Knuckles

April 18, 2023

Guides

How to Transform a Business Systems Team Into a Business Engineering Team

Yoni Argaman

April 17, 2023

Guides

Stop documenting. Start versioning with Git.

Erik Zaadi

February 8, 2023

Guides

NetSuite Change Management—2023 Guide

Knuckles

January 3, 2023

Guides

Who Hacked Slack? Security Risks in Business Applications Like Salesforce, NetSuite, and Jira

Gil Hoffer

May 25, 2022

Guides

Salesforce Automation - How to Truly Eliminate Work

Knuckles

May 11, 2022

Guides

How to Transform your Company with Business Engineering

Yoni Argaman

April 12, 2022

Interviews

All Interviews

Interviews

Never say never with Zendesk and middleware

Yoni Argaman

June 27, 2023

Interviews

98% fewer dead ends: how Zendesk expert Craig Stoss solved a CX crisis with data

Yoni Argaman

June 13, 2023

Interviews

5 ways enterprise SaaS management is evolving before our eyes

Amrith Nambiar

December 14, 2022

Interviews

“Don’t just ‘lift and shift’”—an interview with Citrin Cooperman’s most distinguished ERP expert

Yoni Argaman

November 28, 2022

Interviews

“Profound strategic flexibility”— an interview with Casey Koon, part two

Yoni Argaman

November 6, 2022

Interviews

“Zero greenfield apps”—an interview with New Relic's Casey Koon, part one

Yoni Argaman

November 6, 2022

Interviews

How I like to organize Zendesk triggers [diagram]

Chandra Robrock

May 15, 2022

Interviews

“The tool with infinite use cases”: A conversation with Pinterest’s Zendesk owner

Yoni Argaman

April 25, 2022

Interviews

An early Zendesk employee’s advice for managing Zendesk at any size

Nils Rebehn

April 4, 2022

Interviews

After working on 100+ Zendesk instances, here are my 5 secrets for success

Brandon Tidd

March 30, 2022

Tutorials

All Tutorials

Tutorials

Automating and approving deployments with pull requests

3 min

October 10, 2023

Tutorials

How to get full visibility into your Okta tenant

3 min

September 13, 2023

Tutorials

Migrating changes from Jira sandbox to production

4 min

September 12, 2023

Tutorials

Deploying CPQ data as if it was metadata

4 min

August 15, 2023

Tutorials

Replicating articles to a sandbox using Salto

4 min

August 9, 2023

Tutorials

How to add email templates and profiles to your Salto environment

2 min

June 14, 2023

Tutorials

How to use DevOps methodologies for Jira configuration management

2 min

June 7, 2023

Tutorials

How to bring Salesforce configuration data in your Salto environment

6 min

June 5, 2023

Tutorials

How to audit changes in your Salesforce org

3 min

May 23, 2023

Tutorials

How to "find and replace" to make changes across multiple metadata types in just a few clicks

6 min

May 9, 2023

Tutorials

How to use Salto to copy Jira boards between instances

2 min

April 4, 2023

Tutorials

How to stay on top of changes in your Salesforce metadata

3 min

April 4, 2023

Tutorials

How to configure your Salesforce nacl file to include or exclude metadata types

4 min

March 8, 2023

Tutorials

Using Salto to find where your Zendesk fields are being used

6 min

February 8, 2023

Tutorials

How to compare metadata in your Salesforce org

3 min

February 8, 2023

Tutorials

Find hardcoded values in your Salesforce org

2 min

February 2, 2023

Tutorials

Find where standard and custom fields are used in your Salesforce org

2 min

January 25, 2023

Tutorials

Instantly see when your Zendesk triggers are broken

4 min

January 24, 2023

Tutorials

Easily make bulk changes in your Zendesk configuration using Salto

4 min

January 11, 2023

Tutorials

Explore your Zendesk tags with Salto

3 min

December 8, 2022

Tutorials

Read different versions of text files in Zendesk for version control, auditing and instance comparison

4 min

December 6, 2022

Tutorials

Document changes in your Zendesk configuration using Salto

5 min

November 10, 2022

Tutorials

How to migrate changes between Zendesk environments

3 min

November 8, 2022

Tutorials

Documenting configuration changes

3 min

September 7, 2022

Tutorials

Deploying changes from sandbox to production

4 min

September 5, 2022

Webinars

All Webinars

Webinars

Best Practices & Hacks for CPQ Deployments

53 min

November 30, 2023

Webinars

Getting Started with CI/CD for NetSuite

42 min

November 7, 2023

Webinars

CPQ Deployments: From Zero to Hero

58 min

September 28, 2023

Webinars

Someone Broke My Jira Project!

1 hr

September 21, 2023

Webinars

DevOps for Jira Configuration Management

38 min

May 28, 2023

Customer Stories

PCG reduces NetSuite production environment deployment time by 95% with Salto

Salto for

Zendesk

HyperJar cuts agent work by 50% by managing Zendesk with Salto

Elevate Your Business Application Mastery with SaltoLeap Academy

Join now (it’s 100% free)