Scaling Zendesk with Confidence: How Next Insurance Streamlined Operations with Salto

Managing multiple Zendesk environments and growing complexity? Learn how Next Insurance’s Information Systems team built a scalable, efficient deployment process using Salto. Join Susan Paolatto, Senior Information Systems & Architecture Manager at Next Insurance, as she shares how her team accelerated change delivery, embraced sandbox testing, and significantly reduced manual work—all without sacrificing quality. We'll cover real-life challenges that the team faced, and their approach to solving them.