Pablo, an architect at Salto, discusses his transition from software support to software development, and lays out the path for others looking to follow suit.
We explore why and how updating your Zendesk users en masse unlocks so many time-saving processes for you and your agents.
In this article, we will detail two tricks every Zendesk admin should be using to help their agents make the right decisions, quickly.
Learn the best way to build your Zendesk views that will keep the door open for more advanced requirements in the future.
Key insights into what makes a Zendesk views setup that your stakeholders will love with pain-free maintenance and setup.
Learn how to export your entire Zendesk Help Center (Guide) in just a few steps with our 100% free and open-source command-line app.