SalesforceCI/CD the Salto way (for Salesforce and for everything else)
This guide explains how to implement CI/CD processes for Salesforce using Salto. It covers the role of Git integration in creating an accurate record of Salesforce configurations, linking changes to tickets, and enabling collaborative pull requests for structured approvals. You'll also learn about Salto's branching strategy, how changes are promoted between environments, and tools for conflict resolution. By automating validations and integrating with CI tools, Salto simplifies deployments and bridges the gap between admins and developers, allowing teams to adopt scalable CI/CD practices tailored to Salesforce’s unique needs.
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Tomer Mevorach
January 2025
ZendeskNew year, fresh start: A Zendesk admin’s resolutions for 2025
As the chaos of the year-end fades, it’s time to turn our focus to fresh opportunities for improvement in 2025. For Zendesk admins, this means tackling the clutter, refining workflows, and embracing AI-driven tools—without losing sight of the human touch. In this article, we’ll explore actionable resolutions to optimize your Zendesk instance, including smart use of AI, decluttering outdated configurations, tactfully managing stakeholder requests, automating with precision, and prioritizing the agent experience.
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Liora Schocken
January 2025