Want to become a Zendesk expert but don’t have the time or funding for a dedicated course? Read how you can learn on the fly.
Pro tips to ensure success with your help center and self-service strategy.
Become a pro at managing suspended tickets and never mix up junk mail with crucial customer messages again.
Master the art of creating beautiful dynamic dates in Zendesk by formatting them exactly how your agents would write them.
Create advanced and relative dates that can be added to any macro, trigger or automation to take your CX to the next level.
Learn how to utilise dynamic dates in Zendesk to save your agents time and stress calculating dates.