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Mondelez cuts admin work time by 75% by moving configurations with Salto

75% reduction in time spent on administrative tasks

Standardized configuration across sites

Scaled Jira framework with minimal resource investment

ABOUT

Mondelez International, Inc., a global leader in the food, beverage, and snacks industry, faced a pivotal moment in its Jira project management journey. With a presence in approximately 160 countries and an annual revenue of about $26 billion, Mondelez relies heavily on Jira for managing a wide array of projects, from Agile to Waterfall.

What intrigued us the most was the approach of configuration as code. This is exactly what we were looking for!

Zaheer Kazi (Zak)

DevOps Engineering & Continuous Delivery Lead

75% reduction in time spent on administrative tasks

Standardized configuration across sites

Scaled Jira framework with minimal resource investment

Mondelez relies heavily on Jira for managing a wide array of projects, from Agile to Waterfall. As the company expanded, so did the complexity of its Jira configuration, leading to a need for a scalable and streamlined solution.

Mondelez faced a daunting challenge - scaling their Jira framework across multiple business units. Each unit demanded a customized Jira instance to efficiently manage their projects. However, the existing manual process for synchronization proved nearly impossible to handle effectively.

Achieving consistency wasn't just a preference; it was a necessity. It was vital to ensure that Jira Analytics reports accurately represented the management team's portfolio, and this could only be achieved through standardized project configurations.

In pursuit of a solution, Mondelez recognized the need to automate synchronization and maintain consistent configurations across their Jira framework, allowing them to efficiently manage, consolidate, and report on diverse projects.

Configuration As Code

The concept of configuration as code resonated strongly with Mondelez, aligning perfectly with their objectives. At it’s core, Salto translates Jira configuration into a textual representation, allowing admins to work with configuration as if it was code, but with a user friendly no-code GUI. This shift enabled the Mondelez team to manage their Jira configuration consistently, accurately, and collaboratively, much like a software team manages scripts.

Scale, Consistency and Control

Salto's translation of configuration into code brought an automation advantage. Mondelez could now copy and paste configuration changes seamlessly, a crucial capability for their scalability needs. Instead of manually implementing changes on each site, a few clicks could now ensure alignment across all instances.

Thanks to the automation of the alignment process, the team could ensure configuration consistency across sites. This alignment was paramount in ensuring the reliability of their Jira Analytics reports, as all discrepancies were minimized.

Mondelez also embraced Salto's monitoring feature to keep tabs on their instance. This feature provides detailed notifications about configuration changes. This proactive approach ensured that any modifications aligned with their methodologies and were in line with their intended configurations.

Optimized Admin Resources

Salto's implementation eliminated the need for manual synchronization tasks, freeing up valuable admin resources. This shift allowed admins to focus on strategic initiatives, resulting in a 75% reduction in time spent on administrative tasks. Moreover, Salto offered control over configuration changes, ensuring accountability and adherence to a stringent change management process.

In summary, Salto's "configuration as code" approach empowered Mondelez with the tools they needed to scale efficiently, maintain consistency, and exercise control over their Jira configurations, resulting in substantial time savings and enhanced management capabilities.

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