Getting practical: using AI to solve CX core challenges
Salto and Ultimate teamed up to show practical use cases for AI in Zendesk agents' and admins' work.
Back up and restore your Okta configuration
Introducing Salto's configuration backup and stress-free recovery for Okta.
How to think like a NetSuite Pro - An Approval Workflow Solution
This guide discusses how to customize NetSuite's journal entry approval workflow to optimize control and efficiency in your business.
Safely deleting Jira Boards without breaking Jira for your team
This article provides a comprehensive guide on how to safely delete Jira boards, ensuring you don't accidentally remove something essential.
Recovering deleted macros and triggers with Salto
Discover how Zendesk admins can effortlessly recover deleted macros and triggers. Avoid manual reconfigurations and errors to maintain your customer support's integrity and effectiveness.
How to think like a NetSuite Pro - A Scheduled Report Solution
Think like a NetSuite Pro - Learn about the often underutilized feature of scheduled reports in NetSuite with a detailed guide on how to implement it effectively.
How to think like a NetSuite Pro - A Financial Close/Reporting Solution
Think like a NetSuite Pro with this guide on how to handle financial reporting in NetSuite during mergers and acquisitions.