
“The tool with infinite use cases”: A conversation with Pinterest’s Zendesk owner
Pinterest’s Zendesk owner, Nick Erickson, discusses his potentially controversial opinion after 15 years in tech: Zendesk is just as important as Salesforce.

Salto’s free tier takes Salesforce impact analysis to the next level
Salesforce admins and developers don’t have a consistent way to explore their orgs' metadata to find dependencies. That changes today with the launch of Salto's free tier.

An early Zendesk employee’s advice for managing Zendesk at any size
Zendesk expert, Nils Rebehn shares his advice for companies launching and refining their Zendesk implementations.

After working on 100+ Zendesk instances, here are my 5 secrets for success
Brandon Tidd, Software Architect and Zendesk Specialist for 729 Solutions has worked on 100+ Zendesk instances. Read his five secrets for success.

3 Best Practices for Salesforce Impact Analysis
Pablo, Salesforce developer and architect shares some best practices on how to perform a good impact analysis.

Easily deploy updates in Salesforce and NetSuite
Learn how to push all metadata changes from your Salesforce or NetSuite sandbox into production while preserving any dependencies.

How to manage the full application lifecycle in Zendesk
Without a process, small errors in Zendesk can become big problems.