DevOpsNavigating DevOps in IT management without overreaching - a balancing act
Incorporating DevOps into IT management is a must. DevOps is not just about tools but requires a culture of teamwork, innovation, and continuous improvement. Learn how to get started on your IT team's DevOps journey with manageable steps, and you will gain improved collaboration, continuous innovation, enhanced application quality, and reduced time to market.
ZendeskBackup and restore your Zendesk configuration
This article highlights the importance of having a backup and restore plan for Zendesk configurations, as customer support needs and Zendesk setups evolve. Expert Craig Stoss examines the existing manual and automatic solutions and the advantages they present in providing you with robust backup and restore capabilities.
Terraform and Salto: two paths to effective Okta configuration management
Explore the differences and main considerations when choosing between Salto and Terraform for managing Okta configuration.
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How to set up Okta Just-in-Time Provisioning integration
Learn how to integrate Okta with BambooHR and Google Workspace to streamline the employee onboarding process.
ZendeskHow to replicate Zendesk Guide and help center customizations
Master Zendesk Guide customizations and elevate your Help Center experience. Transform your customer support with efficient, error-free customizations that are created in sandboxes and then moved to production without extra manual work
How DevOps can help you manage Okta configuration
In this recap of our recent webinar, we explore some of the challenges IAM teams face daily and how to solve them using DevOps principles and practices.
ZendeskGetting practical: using AI to solve CX core challenges
Salto and Ultimate teamed up to show practical use cases for AI in Zendesk agents' and admins' work.
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