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Salto for





40 min

December 7, 2023

Beyond the buzz: 3 CX challenges AI can help solve today

In this webinar, we will discuss why and how other teams integrate AI in their Zendesk workflows, from the nitty-gritty of backend configuration management to frontline agent interactions. Is AI more than just a buzzword? Can CX teams genuinely leverage its transformative power already? Join us to discuss these topics and review specific tools tailored to Zendesk customization, analytics, and direct customer interactions.

Topics include

  • How to integrate ChatGPT into your support center

  • Leveraging AI to build your automation roadmap

  • Democratizing Zendesk customization with AI

  • Q&A