Zendesk is easy to configure and helps companies scale. However, as your organization grows, your Zendesk instance must adapt to your business needs. This often involves adding new support segments, merging brands, and building more sophisticated business rules, which can create challenges and lots of questions. This webinar will help you tackle those questions and manage your Zendesk operations with ease.
Syncing sandbox and production
Merging or migrating Zendesk accounts
Identifying broken triggers
Finding missing dependencies and how to resolve it
And much more!
In this article, we talk about the different kinds of custom notifications you can set up within Zendesk.
Learn how to inspect Zendesk ticket events to troubleshoot errors and improve your customer service processes.
Salto simplifies, streamlines and automates the day-to-day efforts of business operations teams.Book your demo
“Because of the changes implemented with Salto, tickets are now taking half the time they used to. So we’ve got a much faster resolution time and that feeds through to CSAT. And it’s saving us big money on hiring more agents. If we didn’t have this, we would need to throw more people at the problem.”
Zendesk System Manager at HyperJar