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Zendesk

3 secrets to making your Zendesk knowledge base more effective

Craig Stoss

November 21, 2023

Salesforce

Crafting Successful Salesforce Flows–Insights from a Flow Fanatic

Dee Hamori

November 14, 2023

NetSuite

8 Common mistakes made when building saved searches in NetSuite

Sonny Spencer, BFP, ACA

November 13, 2023

Jira

Top Use Cases for Jira Automation Rules: Real-World Examples

Gal Fatal

November 13, 2023

Jira

Elevating Jira Mastery: Introducing SaltoLeap

Baptiste Pouilloux

November 7, 2023

NetSuite

8 Common mistakes made when working with NetSuite Workflows

Sonny Spencer, BFP, ACA

November 6, 2023

Okta

Meet Salto, a DevOps platform for Okta configuration

Anna Filippov

November 5, 2023

Jira

Simplifying Jira Tasks with CLI: Practical Use Cases and Tips

Gal Fatal

October 31, 2023

Salesforce

Salesforce Data as Metadata Part 2 – Deploying with SFDMU

Matt Grimwade

October 30, 2023

Salesforce

Salesforce Data as Metadata Part 1 - Configurable Solutions

Matt Grimwade

October 30, 2023

Jira

Simplifying Jira Tasks: Review of automation apps and tools

Gal Fatal

October 26, 2023

Product Updates

NaCl: Bringing AI to cloud application configurations

Rami Tamir

October 17, 2023

Zendesk

Working with suspended tickets in Zendesk

Jude Kriwald

October 16, 2023

Product Updates

Salto AI: the future of business application configuration

Lior Neudorfer

October 5, 2023

Zendesk

How to build your skills as a Zendesk admin organically

Jude Kriwald

October 2, 2023

NetSuite

9 Common mistakes made when working with NetSuite CSV imports

Sonny Spencer, BFP, ACA

September 28, 2023

Zendesk

How to format dynamic dates for your Zendesk macros and business rules

Jude Kriwald

September 26, 2023

Zendesk

Advanced dynamic dates and time zone adjustments in Zendesk

Jude Kriwald

September 18, 2023

Zendesk

Using dynamic dates to revolutionise Zendesk macros and business rules

Jude Kriwald

September 12, 2023

Zendesk

Zendesk Guide—an introduction for admins

Jude Kriwald

September 4, 2023

Jira

The End of Jira Server: What it means for your organization and how to prepare

Gal Fatal

September 4, 2023

Salesforce

Now Live: SaltoLeap for Salesforce!

Pablo Gonzalez

September 4, 2023

NetSuite

8 Common mistakes made when creating a new NetSuite subsidiary

Sonny Spencer, BFP, ACA

September 3, 2023

Zendesk

Managing Zendesk Guide like a pro

Jude Kriwald

August 28, 2023

NetSuite

8 Common mistakes made when refreshing your NetSuite Sandbox

Sonny Spencer, BFP, ACA

August 28, 2023

NetSuite

8 Common mistakes made when working with your NetSuite chart of accounts

Sonny Spencer, BFP, ACA

August 27, 2023

Zendesk

How to hire the right Zendesk admin. Part 2

Jude Kriwald

August 21, 2023

NetSuite

8 Common Mistakes Made When Creating NetSuite Custom Records

Sonny Spencer, BFP, ACA

August 20, 2023

NetSuite

9 Common mistakes made by NetSuite Administrators

Sonny Spencer, BFP, ACA

August 20, 2023

Salesforce

Salesforce CPQ data migration with Salesforce Inspector

Dennis Palmer

August 15, 2023

NetSuite

8 Common mistakes made when customizing NetSuite forms

Sonny Spencer, BFP, ACA

August 15, 2023

Zendesk

How to hire the right Zendesk admin. Part 1

Jude Kriwald

August 14, 2023

Salesforce

Top 5 challenges of Salesforce CPQ implementations

Sham Ahmed

August 10, 2023

Salesforce

Global Search for Salesforce CPQ data with Salto's FREE tier

Pablo Gonzalez

August 8, 2023

Zendesk

ChatGPT vs. basic and complex Zendesk admin questions

Jude Kriwald

August 7, 2023

Zendesk

7 steps to launching a Zendesk help center

Craig Stoss

July 31, 2023

Zendesk

8 things to consider before moving to “always on” messaging with Zendesk

Craig Stoss

July 24, 2023

NetSuite

7 Common mistakes made when thinking about NetSuite performance

Sonny Spencer, BFP, ACA

July 23, 2023

Product Updates

Why Your ScriptRunner Scripts Deserve Code Treatment

Lior Neudorfer

July 20, 2023

NetSuite

Salto CI/CD: revolutionizing collaboration for NetSuite teams

Anna Filippov

July 19, 2023

NetSuite

Mastering NetSuite: Unleash the Power of ChatGPT PDF Plugins

Avishai Asaf

July 17, 2023

Zendesk

Using custom metrics in Zendesk Explore

Jude Kriwald

July 17, 2023

NetSuite

10 Common mistakes made when working with NetSuite user roles and permissions

Sonny Spencer, BFP, ACA

July 17, 2023

NetSuite

8 Common Mistakes Made When Customizing NetSuite

Sonny Spencer, BFP, ACA

July 17, 2023

NetSuite

An Introduction to CI/CD for SuiteScript Developers (Part 3) - Advanced GitHub Actions

Eric Grubaugh

July 17, 2023

Zendesk

How to create custom metrics in Zendesk Explore

Jude Kriwald

July 10, 2023

Zendesk

The best way to keep your Zendesk triggers organized

Craig Stoss

July 3, 2023

Zendesk

Building reports with Zendesk Explore. Part 3: troubleshooting

Jude Kriwald

June 28, 2023

Jira

Best practices for merging cloud Jira instances

Gal Fatal

June 27, 2023

Zendesk

Never say never with Zendesk and middleware

Yoni Argaman

June 27, 2023

Salesforce

DevOps for Salesforce CPQ with Salto—Not another data loader

Pablo Gonzalez

June 26, 2023

Jira

What’s a good salary for a Jira developer? (And how to increase it)

Sagi Bracha

June 19, 2023

NetSuite

An Introduction to CI/CD for SuiteScript Developers (Part 2)

Eric Grubaugh

June 19, 2023

Jira

The art of Jira asset management

Rachel Wright

June 18, 2023

Jira

Navigating the Atlassian Cloud Sandbox

Gal Fatal

June 18, 2023

Zendesk

Building reports with Zendesk Explore. Part 2: adding filters and columns

Jude Kriwald

June 15, 2023

Jira

4 Powerful Ways to Use ChatGPT as a Jira Admin

Gal Fatal

June 12, 2023

Zendesk

Understanding ticket tags in Zendesk

Jude Kriwald

June 11, 2023

Zendesk

98% fewer dead ends: how Zendesk expert Craig Stoss solved a CX crisis with data

Yoni Argaman

June 11, 2023

NetSuite

Can ChatGPT solve these 9 common NetSuite saved search mistakes and what can we learn from it?

Sonny Spencer, BFP, ACA

June 11, 2023

NetSuite

Understanding NetSuite’s Security Features

Sonny Spencer, BFP, ACA

June 11, 2023

NetSuite

Did NetSuite just delete that transaction? Find out why!

Sonny Spencer, BFP, ACA

June 11, 2023

Zendesk

Zendesk admin salary: what should it be and how to increase it

Anna Filippov

June 5, 2023

Zendesk

Building reports with Zendesk Explore. Part 1: adding metrics

Jude Kriwald

June 5, 2023

Jira

Best Practices for reducing Jira customizations and overcoming common challenges

Gal Fatal

May 30, 2023

Jira

Get Smart about your Jira Automation Smart Values

Rachel Wright

May 29, 2023

Zendesk

The many kinds of custom notifications you can set up in Zendesk

Craig Stoss

May 22, 2023

Zendesk

Common use cases for custom Zendesk notifications

Craig Stoss

May 22, 2023

Product Updates

You’re going to love Salto’s new Deploy experience

Lior Neudorfer

May 15, 2023

Zendesk

How to troubleshoot ticket errors in Zendesk. Part 1

Jude Kriwald

May 8, 2023

Jira

How to choose the best app from Atlassian Marketplace

Gal Fatal

May 8, 2023

NetSuite

Struggling with NetSuite navigation? Customize your forms

Sonny Spencer, BFP, ACA

May 3, 2023

NetSuite

An Intro to Continuous Integration and Delivery for SuiteScript Developers

Eric Grubaugh

May 2, 2023

Zendesk

How to troubleshoot ticket errors on Zendesk. Part 2

Jude Kriwald

May 1, 2023

Jira

How to choose the right project in Jira cloud

Gal Fatal

May 1, 2023

Salesforce

Cracking the Salesforce DevOps Interview—Part 3 (Git)

Pablo Gonzalez

April 18, 2023

Jira

10 Strategies for Building, Testing, and Maintaining Jira Automation Rules

Rachel Wright

April 16, 2023

Zendesk

Zendesk Triggers and Automations: when to use ALL vs. ANY

Jude Kriwald

April 16, 2023

Zendesk

How to Create Automated Email Reminders in Zendesk

Tomas Vaitkevičius

April 10, 2023

Zendesk

Zendesk Triggers vs. Automations: what's the difference and when to use them

Jude Kriwald

April 10, 2023

NetSuite

ChatGPT use cases for NetSuite administrators

Avishai Asaf

April 4, 2023

Zendesk

Utilizing custom user fields to supercharge your Zendesk

Jude Kriwald

April 2, 2023

NetSuite

What is a custom record and should I use them?

Sonny Spencer, BFP, ACA

March 29, 2023

Zendesk

How to connect related data in Zendesk

Craig Stoss

March 27, 2023

Zendesk

Updating Zendesk users with external data—Part 2

Jude Kriwald

March 23, 2023

Business Engineering

Properly configuring your business apps is actually crucial to your bottom line

Yoni Argaman

March 23, 2023

Zendesk

How to bulk update Zendesk users with external data

Jude Kriwald

March 20, 2023

NetSuite

SaltoLeap - take your NetSuite career to the next level

Arik Marmorstein

March 14, 2023

Zendesk

How to organize Zendesk macros so your agents love them

Jude Kriwald

March 12, 2023

Salesforce

Cracking the Salesforce DevOps interview—Part 2 (Salesforce CLI)

Pablo Gonzalez

March 5, 2023

Zendesk

How to construct bullet-proof Zendesk views

Jude Kriwald

February 23, 2023

Jira

Configure Jira faster and cleaner with DevOps

Lior Neudorfer

February 23, 2023

Zendesk

Best practice for Zendesk views

Jude Kriwald

February 16, 2023

Jira

Introducing Salto for Jira Cloud and Jira Data Center

Sagi Bracha

February 15, 2023

Jira

Exploring the Jira configuration with Salto

Rachel Wright

February 14, 2023

Salesforce

Cracking the Salesforce DevOps Interview—Part 1 (Sandbox Management)

Pablo Gonzalez

February 12, 2023

Product Updates

Introducing Salto’s admin friendly compare and deploy solution

Guy Kremnitzer

February 7, 2023

Zendesk

Introducing Salto support for Zendesk Guide

Anna Filippov

January 24, 2023

NetSuite

Learn how to decode NetSuite Saved Search metadata and understand why it matters

Chidi Okwudire

December 27, 2022

Business Engineering

Business systems and the widening chasm of “more”

Yoni Argaman

December 27, 2022

Zendesk

7 Zendesk configuration mistakes even smart teams make

Knuckles

August 7, 2023

Jira

Battling technical debt in Jira—a guide

Anna Filippov

July 24, 2023

DevOps

What is DevOps?—business systems edition

Knuckles

April 16, 2023

Business Engineering

How to Transform a Business Systems Team Into a Business Engineering Team

Yoni Argaman

April 16, 2023

DevOps

What is CI/CD and why does it matter for business systems professionals?

Knuckles

April 16, 2023

DevOps

Stop documenting. Start versioning with Git.

Erik Zaadi

April 16, 2023

NetSuite

NetSuite Change Management—2023 Guide

Knuckles

April 16, 2023

Business Engineering

Who Hacked Slack? Security Risks in Business Applications Like Salesforce, NetSuite, and Jira

Gil Hoffer

April 16, 2023

Salesforce

6 types of Salesforce sandbox plus a clever sandbox strategy

Knuckles

April 16, 2023

Business Engineering

How to Transform your Company with Business Engineering

Yoni Argaman

April 16, 2023

Salesforce

Salesforce Automation - How to Truly Eliminate Work

Knuckles

April 16, 2023

Zendesk

Never say never with Zendesk and middleware

Yoni Argaman

June 27, 2023

Zendesk

98% fewer dead ends: how Zendesk expert Craig Stoss solved a CX crisis with data

Yoni Argaman

June 11, 2023

Business Engineering

5 ways enterprise SaaS management is evolving before our eyes

Amrith Nambiar

December 14, 2022

Business Engineering

“Don’t just ‘lift and shift’”—an interview with Citrin Cooperman’s most distinguished ERP expert

Yoni Argaman

November 28, 2022

Business Engineering

“Profound strategic flexibility”— an interview with Casey Koon, part two

Yoni Argaman

November 6, 2022

Business Engineering

“Zero greenfield apps”—an interview with New Relic's Casey Koon, part one

Yoni Argaman

November 6, 2022

Zendesk

How I like to organize Zendesk triggers [diagram]

Chandra Robrock

May 15, 2022

Zendesk

“The tool with infinite use cases”: A conversation with Pinterest’s Zendesk owner

Yoni Argaman

April 25, 2022

Zendesk

An early Zendesk employee’s advice for managing Zendesk at any size

Nils Rebehn

April 4, 2022

Zendesk

After working on 100+ Zendesk instances, here are my 5 secrets for success

Brandon Tidd

March 28, 2022

Business Engineering

Build a guild: How monday.com’s BizOps team moves very, very fast

Oran Akron

November 2, 2021

Business Engineering

System Thinkers: How we align GTM systems 75% faster with Salto

Joshua Thorngren

September 30, 2021

Business Engineering

Why “all dollars are temporary” and the mathematical secret to scaling SaaS, with Eliya Elon

Yoni Argaman

July 13, 2021

Business Engineering

״A utopian North Star״—How Intercom’s Director of Business Systems finds revenue levers, Part 2

Yoni Argaman

June 1, 2021

Business Engineering

״A utopian North Star״—How Intercom’s Director of Business Systems finds revenue levers, Part 1

Yoni Argaman

May 25, 2021

Jira

Migrating changes from Jira sandbox to production

4 min

November 29, 2023

Okta

How to get full visibility into your Okta tenant

3 min

November 15, 2023

Salesforce

Deploying CPQ data as if it was metadata

4 min

November 15, 2023

Jira

How to use DevOps methodologies for Jira configuration management

2 min

November 15, 2023

Zendesk

Salto for Zendesk Overview

8 min

November 15, 2023

NetSuite

Salto for NetSuite Overview

13 min

November 15, 2023

Zendesk

Salto for Zendesk Overview

8 min

November 15, 2023

NetSuite

Salto for NetSuite Overview

13 min

November 9, 2023

NetSuite

Automating and approving deployments with pull requests

3 min

August 22, 2023

Salesforce

Deploying CPQ data as if it was metadata

4 min

July 4, 2023

Zendesk

Replicating articles to a sandbox using Salto

4 min

June 5, 2023

Okta

How to get full visibility into your Okta tenant

3 min

June 5, 2023

Salesforce

How to add email templates and profiles to your Salto environment

2 min

June 4, 2023

Salesforce

How to bring Salesforce configuration data in your Salto environment

6 min

June 4, 2023

Salesforce

How to audit changes in your Salesforce org

3 min

June 4, 2023

Salesforce

How to "find and replace" to make changes across multiple metadata types in just a few clicks

6 min

June 4, 2023

Salesforce

How to stay on top of changes in your Salesforce metadata

3 min

June 4, 2023

Salesforce

How to configure your Salesforce nacl file to include or exclude metadata types

4 min

June 4, 2023

Salesforce

How to compare metadata in your Salesforce org

3 min

June 4, 2023

Salesforce

Find hardcoded values in your Salesforce org

2 min

June 4, 2023

Salesforce

Find where standard and custom fields are used in your Salesforce org

2 min

June 4, 2023

Zendesk

Using Salto to find where your Zendesk fields are being used

6 min

June 4, 2023

Zendesk

Instantly see when your Zendesk triggers are broken

4 min

June 4, 2023

Zendesk

Easily make bulk changes in your Zendesk configuration using Salto

4 min

June 4, 2023

Zendesk

Explore your Zendesk tags with Salto

3 min

June 4, 2023

Zendesk

Read different versions of text files in Zendesk for version control, auditing and instance comparison

4 min

June 4, 2023

Zendesk

Document changes in your Zendesk configuration using Salto

5 min

June 4, 2023

Zendesk

How to migrate changes between Zendesk environments

3 min

June 4, 2023

Jira

How to use DevOps methodologies for Jira configuration management

2 min

June 2, 2023

Jira

Migrating changes from Jira sandbox to production

4 min

June 2, 2023

Jira

How to use Salto to copy Jira boards between instances

2 min

June 2, 2023

NetSuite

How to explore your custom fields

1 min

June 2, 2023

NetSuite

Deploying changes from sandbox to production

4 min

June 2, 2023

NetSuite

Documenting configuration changes

3 min

June 2, 2023

Salesforce

Best Practices & Hacks for CPQ Deployments

53 min

October 16, 2020

NetSuite

Getting Started with CI/CD for NetSuite

42 min

October 16, 2020

Salesforce

CPQ Deployments: From Zero to Hero

58 min

October 16, 2020

Jira

Someone Broke My Jira Project!

1 hr

February 12, 2023

Jira

DevOps for Jira Configuration Management

38 min

February 12, 2023

NetSuite

Implementing DevOps for NetSuite

38 min

October 16, 2020

Zendesk

Customizing Zendesk for Growth

46 min

March 21, 2022

NetSuite

DevOps for NetSuite Change Management

54 min

October 16, 2020

Salesforce

Building Quality Salesforce Applications

50 min

October 16, 2020

Business Engineering

Defining the Scope of Your Business Applications Team

51 min

September 1, 2021

Business Engineering

The Sudden Rise of the Business Applications Team

46 min

September 1, 2021